ClicktoJam carefully inspected for
quality, assortment, and proper packaging prior to shipment. Nobody
is perfect, however, and we know that. Manufacturers may screw up,
shipping carriers can err, and yes, even we might make a mistake
from time to time. Or you might change you mind. That's why we have
an 30 day return policy that states if for any reason you are not
delighted with the order you receive, you are welcome to return most
unused/unopened or defective items sold by ClicktoJam within 30 days
from the receipt of your shipment for a prompt refund or
replacement. Policy details subject to change without notice.
Upon arrival at ClicktoJam Shopping Outlet
Mall and Hosting Service all returned items are online only and are
inspected. "We will like to make a note that this refund policy is
only for ClicktoJam items from the Website and not the merchandise
from the outlet mall". You will be refunded to the full cost of the
merchandise, but not the shipping charges & service fees. If the
return is not a result of our error* and your item is
returned unopened within 30 days of delivery* we will refund
the full cost of the merchandise. If the item has been opened or
shows signs of wear you may be subject to a partial refund and/or
charges of both original shipping and return fees. Expect to
receive the refund within four weeks from your return to
ClicktoJam. This includes conservative estimates of the time
required for the return items, inspection at our returns facility,
and processing from your bank or credit card company. We will notify
you via email with the details of your refund. You will receive your
refund via the from of payment that you used.
Returns Due to Our Error
Defective items, items damaged at the time of receipt, and
incorrect items received may be returned without penalty. When we
receive your return, we will inspect the item and provide a
replacement or issue a refund. If the product is not found to be
defective.
International Return Policy & Return an
Item:
You can return most new and unopened items within
30 days of delivery for a full refund. Items must be returned in new
or unused condition and contain all original materials included with
the shipment. All returned items will be inspected and awarded a
partial refund if opened or used. Customers will be responsible for
all return shipping costs. If the return is a result of our error,
the full cost of the merchandise will be refunded. After 30 days,
ClicktoJam will not grant an credit card refund on the items
returned or services that you cancel.
Returned after 30 days
We not grant an refunds on the items returned or
services that you cancel.
We will deduct the original and return
shipping charges from your refund as described in the returns policy
at the top of the page. If we send you a replacement item, we must
receive the original item in the ClicktoJam company within 30
days from the date you initiated the return, or your account will be
charged full price for the replacement item.
What else do I need to Know?
Since ClicktoJam deals with
popular
affiliates, some
merchandise may sell out. If so, we might not be able to send a
replacement and will give you a refund instead.
Products must be returned in their entirety (no partial cases) in the
original condition and packaging (items sent to you in mint condition must
be returned in mint condition), in saleable condition, without missing
parts, and with the invoice (either the original or a copy).
Your form of payment will be credited for the price of the items and any
taxes. This credit will not include any original shipping and processing
charges, unless the products are damaged when you receive them. Your
credit will appear after ClicktoJam receives and processes your returned
item, as long as the item meets all criteria stated in this return policy.
Credit card companies vary on the time it takes for credit to appear on
their customers' records. Please allow one the two billing cycles for any
refund to show up on your statement.
Complete, detailed instructions on how to return merchandise can be found
on the reverse side of your invoice in each shipment.
What's next? How do I start the return process?
If you have eligible product to
return, you can use our easy online
Returns Department,
you will need your return merchandise authorization (RMA) number you can't
be processed without it.Contact Information
If you have any questions or
concerns about these Legal Disclaimer or if you need further assistance
with respect to access to or use of the site or the services offered by
ClicktoJam, you may contact our Customer Service Department as indicated
below. We will attempt to respond to your questions or concerns promptly
after we receive them.
ClicktoJam
P O Box 70794
Bakersfield, CA 93387
http://www.clicktojam.com
clicktojam@gmail.com
